Consult
Consultation comes in many forms. With strong domain knowledge and extensive experience, we implement tailored solutions across various vertical markets and industries, including Manufacturing, the Service Sector, and more.
We provide both business and technical consultation to our clients, bridging the gap between business-centric users and technical professionals. Our team helps analyze, pinpoint, and propose practical, cost-effective, and feasible solutions, along with creative ideas, to address bottlenecks, streamline processes, and solve complex challenges. This enables our customers to focus on their core business activities while we handle their complicated IT tasks.
Our consultation services are divided into four key categories:
Business Process Optimization
We analyze existing practices and reinvent better processes to enhance efficiency, reduce costs, and improve productivity.
Software Consultation
With in-depth market knowledge, we advise clients on the right platforms, strategies, and development tools to ensure the best fit for their project needs.
Infrastructure Recommendation
We assess connectivity requirements, system sizing, and future growth needs to ensure solutions run smoothly and remain scalable for long-term success.
Standard ERP Application Consultation
We specialize in implementing and optimizing ERP systems like Infor ERP LN (Baan), helping businesses streamline operations and improve decision-making.
Gather
Gathering is crucial for business processes as it provides the foundation for informed decision-making and strategic planning. Effective gathering ensures that decisions are data-driven, processes are optimized, and resources are allocated efficiently, ultimately leading to improved productivity, customer satisfaction, and competitive advantage.
We specialize in gathering critical data and insights to empower your business decisions. Using advanced tools and methodologies, we collect accurate and relevant information from multiple sources, whether it’s customer feedback, market trends, or operational metrics. By organizing and analyzing this data, we provide actionable insights that help you understand customer behavior, identify market opportunities, and optimize processes. Our approach ensures that every piece of information is centralized, reliable, and ready to drive smarter, data-driven strategies for your business.
How we gather
We rely on mind mapping tools like MindMeister and Excel to visualize client requirements, break down complex projects, and ensure our teams are aligned on deliverables. When it comes to brainstorming, we have a dedicated team that always discuss in real time, whether we’re designing innovative solutions for clients or optimizing our internal processes. To capture every detail, tools like Scrum are indispensable—they help us organize notes, track tasks, and retrieve critical information quickly. These tools empower us to work efficiently, collaborate seamlessly, and deliver high-quality software solutions on time, every time.
We are able to provide customized solutions in these industries:
Manufacturing Solution
We optimize workflows by integrating MES and IoT for real-time monitoring. Custom ERP solutions streamline production, resource allocation, and quality control, while data-driven insights enhance operations and predict maintenance needs.
Warehouse & Logistics Solutions
We implement tailored WMS and automation tools like RFID and robotics. Real-time tracking ensures seamless shipment monitoring, while compliance tools support regulations and decision-making.
Project Management Solutions
We provide customized tools for planning, execution, and resource management. Collaboration platforms enable seamless communication and real-time updates for productive teams.
Customer Service Solutions
We implement CRM systems and omnichannel support for streamlined interactions. AI-driven chatbots handle routine inquiries, improving efficiency and freeing agents for complex issues.
E-commerce Solution
We build online stores with features like payment gateways, inventory management, and user accounts. We design custom themes tailored to your brand, integrate plugins for added functionality, and set up easy-to-use content management systems for seamless operations.
E-invoice Solution
We are able to build a centralized system for managing customer/supplier data, invoicing, and LHDN API integration. Includes user access control, audit logs, and status notifications for compliance and operational efficiency across all companies.
Plan
A well-defined plan is the foundation of every project we undertake at Biz Process Solution. It serves as the blueprint that ensures clarity, alignment, and efficiency from the very beginning to the successful completion of the project. Without a solid plan, even the most talented teams can struggle to stay on track, manage resources effectively, or meet client expectations.
Here’s how we approach planning and execute it effectively to deliver exceptional results:
Project Management
We start by crafting a clear strategy that aligns with the client’s goals. This involves understanding their vision, defining key deliverables, and outlining the steps to achieve them. A solid strategy acts as a roadmap, guiding the team and ensuring everyone is on the same page.
Resource Allocation
Efficient resource allocation is critical. We assess our team’s skills and availability, assigning tasks based on expertise. This ensures the right people are working on the right tasks, maximizing productivity and maintaining quality.
Gantt Charts
We use Gantt charts to visualize the project timeline, task dependencies, and milestones. This helps us track progress, identify delays, and keep the project on schedule. It also serves as a communication tool, keeping both the team and the client informed.
Timeline Management
A realistic timeline is essential. We break the project into phases, set deadlines, and conduct regular progress reviews. If adjustments are needed, we act quickly to reallocate resources or reprioritize tasks, minimizing disruptions.
Cost Control
Cost control is embedded in our planning. We establish a detailed budget and monitor spending throughout the project. If deviations occur, we address them immediately, ensuring the project stays within budget without compromising quality.
Task Sequencing
Logical task sequencing ensures smooth workflows. We identify task dependencies and arrange them to minimize downtime. For example, design precedes development, and testing follows development, reducing rework and delays.
Prioritization
We prioritize tasks based on urgency and impact. Using frameworks like MoSCoW (Must-have, Should-have, Could-have, Won’t-have), we focus on high-priority deliverables first, ensuring critical tasks are completed on time.
By integrating these elements into our planning process, we deliver projects on time, within budget, and to the highest standards, ensuring client satisfaction every step of the way.